- Start Over
- Allan's Coffee
- Fairtrade Organic Sumatra
Fairtrade Organic Sumatra
Customer Reviews
Frequently Asked Questions
How do you roast your coffee?
Each green coffee is hand-picked and sorted for impurities. We then roast our coffee in a 1939 Jabez Burns Roaster. Meticulous attention is given to each micro batch to ensure uniformity and consistency. Upon completion of the roasting process, each batch is stirred and air cooled, allowing each bean to return to room temperature at an even rate.
Do you flavor your coffee?
We do not flavor our coffees. In fact the roasting process releases the natural coffee oils and sugars inside the bean which creates a unique flavor profile. These flavor profiles can vary by coffee tree variety, where it was grown, and how the roast is performed. We provide tasting notes on our bags to define the flavors you could experience when drinking our coffees. An earthy coffee may have a nutty or chocolate flavor, sometimes sweet like caramel. A fermented coffee can have a wine or alcohol taste, with sour notes. A fruity coffee will have hints of citrus or berry ranging from blackberry to pear. To learn more about coffee flavor profiles, click here
How can I get discounts for my order?
You can get a quick discount by signing up for the Allan's Newsletter. We also do a monthly coffee day sale with savings anywhere from 20%-35%. Or you can sign up for a subscription and save 10%. To sign up for the Newsletter click here
What do the dates on the bags mean?
If you purchase a bag from our website, the date on the bag represents the day the coffee was roasted. This is the best way to receive the freshest coffee possible since each bag ordered online is roasted on demand . We recommend consuming your coffee within 8 weeks of this roast date.
If you purchase a bag from Allan's Cafe then the date on the bag represents the Best By date. The Best By date means your coffee will be just as good as the day it was roasted. It's our quality policy to never sell coffee beyond it's Best By date. Once the Best By date has passed we remove the coffee from our cafe shelves.
Do you ship internationally?
We ship to both Canada and Mexico at this time. International shipments do not qualify for free shipping.
When you place your order it may take 1-2 business days to process. Once processed our Master Roaster will make your coffee and pass it to our dedicated packing team to bag it, box it, and ship it. Below are the shipping options we provide:
For the Contiguous United States:
We offer a flat fee of $10.00 on Ground shipments for orders under $50. *Other rates will be offered at additional costs during checkout for services-Express, 2nd Day, Priority Overnight |
For Alaska and Hawaii:
For orders under $50 and under 5lbs we offer USPS 2-3 day Flat Rate Box for $15.00 *Other rates will be offered at additional costs during checkout for services-Express, 2nd Day, Priority Overnight |
International (Mexico/Canada): We offer USPS & FedEx International rates for Mexico and Canada. Rates will be calculated during checkout. |
*Other shipping rates like Express, 2nd Day, Priority Overnight, Next Day are offered at checkout at additional cost. Keep in mind, selecting these rates does not guarantee we can ship it right away. Order processing can take 1-2 business days to fulfill the order before it ships.
Holiday Shipping:
Allan's Coffee & Tea shipping times will vary between Nov. 26 - Jan 2nd. We normally process and ship online orders within 1-2 business days, but with an increase in early and online shopping for gifts, there is no longer a guarantee that we can fulfill all orders within that time frame. We will work hard to ensure your order processes as fast as possible in the order its received. All shipping carriers recognize the week of Dec. 12 - 24 to be the busiest mailing, shipping, and delivery week. UPS, FedEx, and USPS will not guarantee any delivery times or dates during the Holiday Season. Please be aware that our products may not be delivered on time even if you pay for 1-day priority shipping.
Shipping Notifications:
When your order ships, we'll send you an email with the tracking information, which includes an estimated day and time of delivery.
Multiple Shipments:
Merchandise items may ship separately and at a different day than the rest of your order if it contains food/beverage items. This is to insure that your items aren't crushed under heavy items, or become stained if contents of food/beverage items were to be punctured and spill while in transit to your home or business. Some items may ship directly from the manufacturer, which will come separately in it's own shipment. These items may not have tracking.
Order Issues:
If your order is damaged or does not arrive you can contact us at orders@allanscoffee.com to start an order incident report. We will contact the shipping carrier on your behalf to find out what happened, and correct the issue right away. Please allow us 2-business days to process your email and order incident report.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Returns and refunds can only be made for non-food items. We cannot accept returns for any coffee, tea, concentrate or beverage mix.
To be eligible for a return your item must be unused and in the same condition that you received it. It must also be in the original packaging. If the item is defective, or delivered damaged please contact us immediately and we will begin the process to replace the items.
Refunds
Once your return is received and inspected, we will confirm with you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Return processing can take 2-4 weeks before approval, but generally it can happen in much less time.
For our comprehensive in depth returns and refund policy, click here
Related Products

Roaster's Choice
$ 9.95
A random selection of any one of our coffees.Can be purchased as a monthly subscription, fulfilled on the 1st week of each month, delivered straight to your door! Great as a gift for someone one who enjoys variety! WARNING PROP 65 STATEMENT

African Genesis
$ 14.50
This complex, fruity and earthy blend brings Ethiopian and Sumatran beans together in perfect harmony. WARNING PROP 65 STATEMENT

Afternoon in Vienna
$ 12.50
Offering a nutty and sweet caramel flavor, this medium body roast is a blend of Costa Rican, Guatemalan, and Nicaraguan coffee beans. WARNING PROP 65 STATEMENT

Allan's Cup
$ 12.50
The world’s finest coffee growing regions are highlighted in medium bodied blend, with balanced notes of chocolate and cashews. WARNING PROP 65 STATEMENT

Breakfast at 11:00
$ 12.50
Offering notes of cocoa, nuts, with a syrupy crisp wine finish. This balanced blend is the perfect coffee for brunch. WARNING PROP 65 STATEMENT

Colombian Natural Decaf
$ 14.50
Our most popular decaf from the Calda Department. Using a completely natural water washed process for decaffeination, it retains it's great flavor. This medium bodied coffee has a smooth, rich chocolate, bing cherry notes. We love it as an evening coffee after dinner. WARNING PROP 65 STATEMENT

Costa Rica
$ 14.50
A favorite of our staff, the Caturra varietal from Tarrazu has a bright lemony profile, and has a light mouthed body. Great if you want something dark yet not heavy. This coffee pairs wonderfully with salty snacks or goat cheeses. WARNING PROP 65 STATEMENT

Direct Trade Nicaragua
$ 16.50
This Direct Trade from the Estate, Finca Las Camelias, in the Jinotega region of Nicaragua is our most superb Central American coffee. This Caturra will roll over your taste buds with unsweetened cocoa, and finish with a citrusy brown sugar note. This is the kind of coffee that makes you feel like you're on an adventure. You'll definitely wan...

Fairtrade Colombian Full
$ 16.50
This Colombian Caturra varietal from the Cauca region provides a good body with sweet chocolate notes over a creamy caramel. This dark roast will definitely go well with sweets like pastry's or lemon cakes on cool mornings before you start your day. WARNING PROP 65 STATEMENT

French Roast
$ 12.50
This dark roast offers intense flavors of brown sugar and caramel with a smooth finish. WARNING PROP 65 STATEMENT

Guatemalan
$ 12.50
There is something mystical about the Huehuetanango region of Guatemala that makes this Caturra varietal nearly dream like. A spicy well balanced single origin is a staple of Central America coffee grown in the fertile farmlands, once inhabited by the ancient Mayans. You'll notice hints of orange peel and dark chocolate with complex bright flo...

House Blend
$ 12.50
This special Latin American blend of Costa Rican, Guatemalan, and Mexican beans has a balanced aroma, body and flavor with undertones of cocoa. WARNING PROP 65 STATEMENT