Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Returns and refunds can only be made for non-food items. We cannot accept returns for any coffee, tea, concentrate or beverage mix.
To be eligible for a return your item must be unused and in the same condition that you received it. It must also be in the original packaging. If the item is defective, or delivered damaged please contact us immediately and we will begin the process to replace the items.
Once your return is received and inspected, we will confirm with you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Return processing can take 2-4 weeks before approval, but generally it can happen in much less time.
For our comprehensive in depth returns and refund policy, click here