Free shipping for orders $10+ in the contiguous United States

Shipping

When you place your order it may take 1-2 business days to process.  Once processed our Master Roaster will make your coffee and pass it to our dedicated packing team to bag it, box it, and ship it.  Below are the shipping options we provide:

For the Contiguous United States:

We offer a flat fee of $5.00 on Ground shipments for orders under $10.  

Free Ground shipping is offered on any order over $10.

*Other rates will be offered at additional costs during checkout for services-Express, 2nd Day, Priority Overnight

For Alaska and Hawaii:

For orders under $45 and under 5lbs  we offer USPS 2-3 day Flat Rate Box for $5.00  

For orders over $45 and under 5lbs, we offer Free USPS Flat Rate shipping.

Shipping rates will be calculated for orders over 5lbs during checkout.

*Other rates will be offered at additional costs during checkout for services-Express, 2nd Day, Priority Overnight

International (Mexico/Canada):

We offer USPS & FedEx International rates for Mexico and Canada.  Rates will be calculated during checkout. 

*Other shipping rates like Express, 2nd Day, Priority Overnight, Next Day are offered at checkout at additional cost.  Keep in mind, selecting these rates does not guarantee we can ship it right away.  Order processing can take 1-2 business days to fulfill the order before it ships. 

Holiday Shipping:
Allan's Coffee & Tea shipping times will vary between Nov. 26 - Jan 2nd.  We normally process and ship online orders within 1-2 business days, but with an increase in early and online shopping for gifts, there is no longer a guarantee that we can fulfill all orders within that time frame.  We will work hard to ensure your order processes as fast as possible in the order its received.  All shipping carriers recognize the week of Dec. 12 - 24 to be the busiest mailing, shipping, and delivery week.  UPS, FedEx, and USPS will not guarantee any delivery times or dates during the Holiday Season.  Please be aware that our products may not be delivered on time even if you pay for 1-day priority shipping.  

Shipping Notifications:
When your order ships, we'll send you an email with the tracking information, which includes an estimated day and time of delivery.


Multiple Shipments:
Merchandise items may ship separately and at a different day than the rest of your order if it contains food/beverage items.  This is to insure that your items aren't crushed under heavy items, or become stained if contents of food/beverage items were to be punctured and spill while in transit to your home or business.  Some items may ship directly from the manufacturer, which will come separately in it's own shipment.  These items may not have tracking.


Order Issues:
If your order is damaged or does not arrive you can contact us at orders@allanscoffee.com to start an order incident report.  We will contact the shipping carrier on your behalf to find out what happened, and correct the issue right away.  Please allow us 2-business days to process your email and order incident report.